One Stop Rewards Support

How can we help?

Reach the store directly or use the quick answers below for the most common app questions.

ChatWhatsApp One StopStart a conversation →Call(980) 322-4150Call One Stop →TextSend an SMSOpen Messages →

Quick answers

Using the app

01

Signing in

Enter your mobile number and request a verification code. Enter the six-digit code from the SMS to finish signing in. Message and data rates may apply.

02

Rewards and points

Rewards are marked Coming Soon while One Stop prepares verified Bottle POS integration. The app does not display placeholder point balances or allow redemption yet.

03

Notifications

Choose the updates you want in Profile. You can also change notification permission at any time in the iPhone or iPad Settings app.

04

Favorites

Tap the heart on a product to save it. Favorites are stored on your device and can be removed individually or cleared from the Favorites screen.

05

Delete your account

Open Profile, choose Delete Account and confirm. This permanently removes your Firebase authentication account and clears locally stored profile information from the app.

06

Website Deals and sign-in

The website Deals page uses the same active Firebase products and six departments as the iOS app. Web favorites are saved in your browser, and phone sign-in uses the same Firebase account.

07

Share a deal

Open a product and choose Share. On the website, you can use your device share sheet, SMS, WhatsApp or Copy Link. In the iOS app, Apple’s share sheet offers Messages, WhatsApp and any other compatible apps installed on your device.